Privacy Policy

1. Introduction

NuMi Rx ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information — including protected health information (PHI) — when you use our website and telehealth platform.

2. Information We Collect

• Account data: name, email, phone, date of birth, shipping address.
• Health data: medical history, symptoms, medications, lab results, and photos you submit for evaluation.
• Payment data: processed by PCI-compliant third-party processors; we do not store full card numbers.
• Technical data: device, IP address, cookies, and usage analytics.

3. How We Use Your Information

To provide telehealth services, connect you with licensed providers and pharmacies, process payments, ship medications, communicate with you, comply with law, and improve our platform. We do not sell your personal or health information.

4. Sharing

We share information with independent licensed providers who treat you, licensed pharmacies that dispense your medication, HIPAA-covered service providers (e.g., EHR, shipping, payments) under Business Associate Agreements, and as required by law.

5. Security

We use encryption in transit and at rest, access controls, audit logging, and administrative safeguards consistent with HIPAA. No system is 100% secure.

6. Your Rights

You may access, correct, or delete your account information, and request a copy of your medical records from the treating provider. California, Virginia, Colorado, and other state residents have additional rights under applicable privacy laws.

7. Children

NuMi Rx is for adults 18 and older. We do not knowingly collect information from minors.

8. Contact

Privacy Officer: privacy@numirx.com